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Returns & Exchanges
At Shop hos Villoid, we want you to love your purchase. If you are not completely satisfied, you can return your items within 14 days of delivery for a full refund or exchange.
1
Register Your Return
Log in to our returns portal using your order number and email address to select the items you wish to send back.
2
Pack the Items
Place the items in their original packaging with all tags attached, ensuring the products are in unworn and original condition.
3
Attach the Label
Print the prepaid shipping label provided in the portal and securely attach it to the outside of your return package.
4
Ship and Track
Drop off your package at the nearest authorized carrier point and keep your receipt until your refund has been processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing